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New AI-powered app launched to streamline general practice

By NiGP - 01st May 2024

New AI-powered app launched to streamline general practice

The healthcare technology company Clanwilliam Group has officially launched its new AI-powered app Pippo, which is anticipated to influence positively an array of practical issues involving patient interactions in general practice. The platform optimises administration tasks in particular by simplifying processes for patient requests such as appointment booking and ordering repeat prescriptions. According to Clanwilliam, a reduction of approximately 40 hours was noted in administrative duties during a pilot of the app that was rolled out across GP practices across Ireland last year.

The technology has been designed with rigorous security standards and ensures end-to-end protection of patient data. It is also compatible with existing GP practice management systems such as Socrates and Helix Practice Manager.

Commenting on the full launch of Pippo, Ms Eileen Byrne, Managing Director of Clanwilliam Ireland, said: “With its capacity to deliver seamless, secure, and efficient interactions between GPs and patients, the rollout of Pippo is an important step forward on this journey of transforming healthcare. By increasing the efficiency of GP patient interactions including appointment booking, payments, and refilling prescriptions in a simple and easy-to-use way, we’re helping to unlock significant benefits for both doctors and patients.”


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